A little help with Prismatile.
Prismatile is a free block puzzle game by reinforce42. We usually reply within 2 business days.
Contact
Email [email protected]. Please include your iPhone model and, if you can, the game's version. Please do not send passwords or payment details.
Postal address
Common questions
How do I play?
Drag a piece onto the 8×8 board. Fill a full row or column to clear it. Place all three pieces to get a new set. The game ends when none of your pieces fit.
Can I turn off vibration?
Yes: open Settings from the main menu and switch Haptics off.
How do I change my ad or privacy choices?
In the game: Settings › Privacy settings (where available). On iPhone: Settings › Privacy & Security › Tracking. For privacy requests, email us with the subject "Privacy request". See our Privacy Policy.
How do I report an ad?
Email [email protected] with the subject "Report an ad". If you can, tell us what the ad showed and when you saw it.
Why do I see ads?
Ads keep the game free. Full-screen ads never appear when the app opens or while you are mid-game.
I lost my best score.
Progress is stored on your device only; deleting the app removes it.